Design and optimize customer journeys across automated communication channels like WhatsApp and chatbots.
Create and improve scripts, dialogue structures, personas, and conversational experiences based on data insights.
Collaborate with multidisciplinary agile teams to deliver user-centered solutions and improve satisfaction and engagement.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair and objective review process. They operate globally with a focus on technology-driven recruitment and a collaborative culture.
Evaluate the Japanese app and web experience across core user journeys to identify language, terminology, and cultural issues.
Update translations directly in the translation management system and document issues that require broader product or design changes.
Collaborate with the Localization team to prioritize improvements and ensure consistency in Japanese terminology.
Whatnot is the largest live shopping platform in North America and Europe, enabling users to buy, sell, and discover items through live video. They are a remote co-located team with hubs across multiple countries, recently named the #1 Best Startup Employer in America by Forbes.
Lead client conversations to define goals, guide decision making, and present strategic recommendations with confidence.
Own content strategy from concept through execution, ensuring alignment with business objectives, audience needs, and brand voice.
Write, edit, and refine content across formats, with a high bar for clarity, accuracy, and craft.
Terra is a digital marketing and creative agency built by an integrated international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives, crafting exceptional online experiences for brands around the world.
Own our voice and tone guidelines, setting the bar for narrative clarity and empathy across every customer touchpoint.
Collaborate cross-functionally to build seamless customer journeys where interface and language feel like one trusted conversation.
Transform dense financial mechanics and legal requirements into simple, transparent, and human copy.
Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with over 14 million people served and multiple life-stage products, fostering a culture of compassion, boldness, and continuous growth.